Dockhand & Checkin Services
Nashville, Tennessee•Part-time
$18 hourly
$18 hourly
About the Job
Are you passionate about working on the water and creating exceptional guest experiences? Seeking a career in the passenger vessel industry or just looking for a fun summer job? This role is perfect for outgoing individuals who thrive in a fast-paced, outdoor environment.
Role Overview:
As a Dockhand, you will be responsible for welcoming boaters & customers to the Nashville Riverfront, ensuring smooth dock operations, efficient boarding process and maintaining a clean and safe environment. This position offers flexible part-time opportunities that require weekends and OR weekdays. This is a seasonal job with overtime hours available during the summer season and reduced hours during the winter months.
Key Responsibilities:
- Customer Engagement: Welcome and acknowledge all customers according to company standards.
- Check-In Process: Assist guests with check-in using handheld devices, verify waivers, and check IDs (TABC certification required; bartending or bouncer experience is a plus).
- Guest Support: Anticipate and address guest needs to ensure top-tier customer service.
- Dock Operations: Assist the captain and crew with docking, disembarking passengers, and vessel turnover.
- Marina Coordination: Help recreational boaters with docking locations using the DOCKWA app.
- Facility Maintenance: Ensure the dock remains clean by removing waste and maintaining a professional appearance.
- Communication & Safety: Maintain clear and professional communication with the customer service and management team while adhering to company policies.
Physical Demands: Work outside in varying weather conditions and stand for extended periods.
Summer job, summer internship, career opportunities.
Summer job, summer internship, career opportunities.
About Pontoon Saloon
The Pontoon Saloon® offers Nashville’s #1 river cruise experience — a floating party boat on the Cumberland River perfect for bachelorette parties, birthdays, and private events. It’s the best honky tonk booze cruise on the water! We launched our first tours in the spring of 2017, welcoming thousands of people for the first time to the Cumberland River from the Nashville Riverfront. We expanded in 2021 with the addition of our purpose-built marina just 2 miles from Riverfront giving us easy access to millions of visitors to Nashville and also our own marina to operate tours year-round. We also expanded with a second vessel, the Pontoon Saloon II, with added capabilities geared toward amazing corporate events. In 2024, we launched our Family Friendly brand - Nashville Water Taxi. Offering daily history tours and services to and from all Gamedays & Concerts at Nissan Stadium
Our staff enjoys good times, teamwork, and making sure our customers have a unique experience in Nashville. With a focus on safety and hospitality, we continue to deliver a 5-star experience and hope that you, too, want to be a part of a growing company!
Our staff enjoys good times, teamwork, and making sure our customers have a unique experience in Nashville. With a focus on safety and hospitality, we continue to deliver a 5-star experience and hope that you, too, want to be a part of a growing company!