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About the Job

We kicked off our season on 3/14, and we need a few more folks to join the fun!

Employment Type: Seasonal Part Time
Ideal Start Date: *ASAP*
End Date: Saturday, October 3, 2026 (with possible extension through the end of the year)

2 Positions Available

Job Details:

Compensation: $18-$20/hour
Schedule: 16+ hours per week.
Weekend Availability Required.
Working hours will vary but will be between 8:30 am and 7:30 pm.
The schedule is generally published 1 month in advance.

Location: In person at the Downtown Nashville Riverfront location. Free parking.
Note: Some work from home is possible with proper technology.
Must be currently living in the greater Nashville Area.

Core Responsibilities:

Guest Experience & Hospitality:
- Assist guests with reservations, providing detailed information on options, pricing, and add-on services.
- Ensure smooth communication throughout the booking process, creating a welcoming and professional atmosphere.
Scheduling & Coordination:
- Manage the cruise schedule, ensuring full coverage alongside other team members.
- Collaborate with the team to maintain seamless operations and customer satisfaction.
Team Collaboration:
- Work closely with other staff members to support daily operations.
- Contribute to the overall success and growth of Pontoon Saloon and Nashville Water Taxi.

A Day in the Life:

The majority of your shift will involve guest interaction and communication.
Answering guest phone calls and emails - assisting with questions and bookings.
Reviewing the cruise schedule for the day, ensuring all guests have completed waivers and are aware of parking conditions.
Communicating and collaborating with the Marine and Operations Teams.
Additional projects based on skills, interests, and company needs.

Skills:

Thrive in a dynamic and collaborative environment.
Have a clear, professional, and informative communication style.
Experience in tourism, hospitality, or the music industry is preferred but not required.
Critical thinker & problem solver.
Self-starter, ability to plan, work on tasks, and meet deadlines.
Typing and Google Suite Experience

About Pontoon Saloon

The Pontoon Saloon® offers Nashville’s #1 river cruise experience — a floating party boat on the Cumberland River perfect for bachelorette parties, birthdays, and private events. It’s the best honky tonk booze cruise on the water! We launched our first tours in the spring of 2017, welcoming thousands of people for the first time to the Cumberland River from the Nashville Riverfront. We expanded in 2021 with the addition of our purpose-built marina just 2 miles from Riverfront giving us easy access to millions of visitors to Nashville and also our own marina to operate tours year-round. We also expanded with a second vessel, the Pontoon Saloon II, with added capabilities geared toward amazing corporate events. In 2024, we launched our Family Friendly brand - Nashville Water Taxi. Offering daily history tours and services to and from all Gamedays & Concerts at Nissan Stadium

Our staff enjoys good times, teamwork, and making sure our customers have a unique experience in Nashville. With a focus on safety and hospitality, we continue to deliver a 5-star experience and hope that you, too, want to be a part of a growing company!

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Apply for Cruise & Ticketing Coordinator at Pontoon Saloon